Frequent Asked Questions
The easiest way to place an order is via our website or by visiting our storefront. We are more than happy to help you design your custom mum or garter in the store. We also offer a diverse selection of school spirit items at MUMtastic; come by to shop our wide selection of custom cowbells, megaphones, powder coated insulated cups and other spirit items!
When should I place my order?
We pride ourselves on offering a wide selection of different custom items and many designs sell out quickly. In order to shop the largest assortment of designs, we suggest shopping and ordering as early as possible.
What if my school is not listed on the website, can I still place an order?
YES! We are able to design homecoming mums or garters for any school! Under the ORDER tab, please write in the name of your school in the SELECT YOUR SCHOOL section.
Do you ship?
Due to the delicate nature of our products, we currently do not ship our custom designs.
Oh no, I have waited too long to place my order. Can I still place a custom order at the last minute?
Yes, we have a rush fee of $25.00. For all last minute orders, please contact us directly via firstname.lastname@example.org or by phone at 281.665.0082. We highly recommend placing custom orders at least two weeks prior to the date of your homecoming game.
How long does it take to receive my order once placed online or in the store?
MUMtastic guarantees all items ordered by the Friday before your homecoming will be ready for pick up the Wednesday of your homecoming week. We normally do not complete orders according to when you order, but by homecoming date. If you order after the Friday before your homecoming, we will have your order complete no later than Thursday afternoon. We will also text/email customers as soon as their items are ready.
Once I have submitted my order, can I make any changes?
Please call the store or email us as soon as you discover a change that needs to be made to your custom order. Most changes can be accommodated, other than the base color of your mum or garter.
Do you carry mum supplies?
Absolutely! Visit our store at 4747 Research Forest, The Woodlands, TX 77381 to shop our selection of unique homecoming and school spirit items.